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The Estimated Delivery Time to any country / location serviced by us is an Estimation Only. We shall not be liable for any delay as a result of late delivery.
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If applicable, the Customer is responsible for all customs duties associated with the purchase.
Loss or damage that occurs during shipping by a carrier selected by us is our responsibility. Loss or damage that occurs during shipping by a carrier selected by the Customer is the Customer's responsibility.
If Customer subsequently returns the Product for a refund as per our Returns Policy, the actual shipping fee per shipping address will be deducted from the refund and Customer will receive the net amount due to him or her. This is to cover the shipping costs associated with the order which the Customer will bear.
We are committed to providing excellent customer service and quality products. Customer may return the Product within 30 days of delivery (from the date shown on the delivery confirmation receipt) and obtain a refund or store credit, excluding custom duties, shipping and handling charges.
Please note we do not give refunds or store credits if:
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You simply change your mind or make a wrong decision.
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There is any evidence of physical damage to the product, which automatically voids any warranty covering the supplied product.
To qualify for this, Customer must return the Product, including all documentation and accessories, intact and in its original packaging, undamaged and unused to us.
It is the full responsibility of the Customer to pay and organise shipping of the returned product. Shipping and handling charges associated with the return will not be refunded or added to the store credit.
We reserve the right to refuse a refund if the conditions above are not met.
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